Skip to main content

​
Knowledge & Training

These two sections teach your character two different things:
  • Knowledge = what your character knows (facts, documents, information)
  • Training = how your character responds (example conversations that shape its behavior)
Think of it like this: Knowledge is the textbook your character studies. Training is the practice test it learns from.

​
Knowledge

How to get here:
Go to your character’s dashboard → left sidebar → click Universal → click Knowledge
The full path is: Universal → Knowledge The Knowledge base is a collection of documents, articles, websites, and text snippets that your character can search through and reference when answering questions. When a user asks something relevant, the character finds the right information in its knowledge base and uses it in its reply. Real example: If you add your server’s rules document to the Knowledge base, and a user asks “what are the rules?”, the character will find and summarize them accurately.

​
How to Add Knowledge

At the top of the Knowledge page there are three ways to add content:
OptionHow to use it
ImportClick Import and upload a file from your computer — supports PDF, TXT, DOCX, and other document formats.
LinksPaste a URL (a web address) — the system automatically visits the page and saves its content into the knowledge base.
AddClick Add to type or paste text directly — useful for adding short facts, rules, or custom reference material.

​
When is Knowledge useful?

Use the Knowledge base when:
  • You have long documents with specific information (too long to fit in the Personality backstory)
  • You want the character to know exact facts word-for-word — like server rules, an FAQ, product info, lore documentation
  • You have content that changes — update the knowledge base file instead of rewriting the Personality
Keep your knowledge entries short and clearly labeled. A huge wall of unstructured text is harder for the AI to search accurately than several smaller, well-organized entries. If you have a long document, consider splitting it into sections.

​
Training

How to get here:
Go to your character’s dashboard → left sidebar → click Universal → click Training
The full path is: Universal → Training Conversation Training lets you give the character example conversations — a user message followed by the perfect response. The AI studies these examples to understand exactly how you want it to behave. Think of it like showing a new employee the right way to do their job by showing them worked examples.

​
Training Page Layout

ElementWhat it is
Search barSearch through your existing training examples by keyword.
+ Add Example buttonClick this to create a new training example.
Example cardsEach card shows one training pair — the user message on one side and the character’s ideal response on the other. Each card also shows which platform it came from and when it was added.

​
How to Add a Training Example

  1. Click the + Add Example button
  2. In the first box, write a user message — something a real user might type to your character
  3. In the second box, write the character’s ideal response — exactly how you want the character to reply to that kind of message
  4. Click Save (or similar)
Examples are numbered automatically (Example #1, #2, #3, etc.) as you add them.

​
What Makes a Good Training Example?

Good training examples include:
TypeDescription
Edge casesSituations where the character currently responds badly or incorrectly. Show it the right answer.
Signature phrasesIf your character has specific catchphrases or a unique way of speaking, write examples that show this.
Hard questionsQuestions where you have a very specific stance or answer you want — train the character on exactly what to say.
Tone examplesShow the right balance of humor, seriousness, or brevity for different types of messages.
Variety matters. Don’t add 20 examples that are all the same type of question. The AI learns better from a wide range of different situations. Cover greetings, factual questions, emotional conversations, edge cases, and jokes — at minimum.
Fix bad behavior fast with Training. If your character keeps getting a specific type of message wrong, add 3–5 training examples for that exact scenario with your ideal responses. This is usually faster and more effective than rewriting the Personality backstory.