Skip to main content

​
Knowledge & Training

These two sections teach your character two different things:
  • Knowledge = what your character knows (facts, documents, information)
  • Training = how your character responds (example conversations that shape its behavior)
Think of it like this: Knowledge is the textbook your character studies. Training is the practice test it learns from.

​
Knowledge

How to get here:
Go to your character’s dashboard → left sidebar → click Universal → click Knowledge
The full path is: Universal → Knowledge The Knowledge base is a collection of documents, articles, websites, and text snippets that your character can search through and reference when answering questions. When a user asks something relevant, the character finds the right information in its knowledge base and uses it in its reply. Real example: If you add your server’s rules document to the Knowledge base, and a user asks “what are the rules?”, the character will find and summarize them accurately.

​
How to Add Knowledge

At the top of the Knowledge page there are three ways to add content:

​
When is Knowledge useful?

Use the Knowledge base when:
  • You have long documents with specific information (too long to fit in the Personality backstory)
  • You want the character to know exact facts word-for-word — like server rules, an FAQ, product info, lore documentation
  • You have content that changes — update the knowledge base file instead of rewriting the Personality
Keep your knowledge entries short and clearly labeled. A huge wall of unstructured text is harder for the AI to search accurately than several smaller, well-organized entries. If you have a long document, consider splitting it into sections.

​
Training

How to get here:
Go to your character’s dashboard → left sidebar → click Universal → click Training
The full path is: Universal → Training Conversation Training lets you give the character example conversations — a user message followed by the perfect response. The AI studies these examples to understand exactly how you want it to behave. Think of it like showing a new employee the right way to do their job by showing them worked examples.

​
Training Page Layout

​
How to Add a Training Example

  1. Click the + Add Example button
  2. In the first box, write a user message — something a real user might type to your character
  3. In the second box, write the character’s ideal response — exactly how you want the character to reply to that kind of message
  4. Click Save (or similar)
Examples are numbered automatically (Example #1, #2, #3, etc.) as you add them.

​
What Makes a Good Training Example?

Good training examples include:
Variety matters. Don’t add 20 examples that are all the same type of question. The AI learns better from a wide range of different situations. Cover greetings, factual questions, emotional conversations, edge cases, and jokes — at minimum.
Fix bad behavior fast with Training. If your character keeps getting a specific type of message wrong, add 3–5 training examples for that exact scenario with your ideal responses. This is usually faster and more effective than rewriting the Personality backstory.